Privacy policy

I. Collection and Use of Personal Information

When you use the services of Henan Cyril Machinery Equipment Co., Ltd. Mall, we may ask you to provide personal information. Henan Cyril Machinery Equipment Co., Ltd. Mall will use this information in accordance with this Privacy Policy. You do not have to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor respond to any questions you encounter.

The following provides some examples of the types of personal information that Henan Cyril Machinery Equipment Co., Ltd. Mall may collect and how we use such information:

II. What personal information we collect

When you create an account, purchase products, download software updates, contact us, we may collect a variety of information, including your name, mailing address, telephone number, email address, contact preferences, etc.

When you use Henan Cyril Machinery Equipment Co., Ltd. Mall to purchase goods or gift cards, Henan Cyril Machinery Equipment Co., Ltd. Mall may collect information you provide about the above persons, such as name, mailing address, email address, and telephone number. Henan Cyril Machinery Equipment Co., Ltd. Mall will use such information to meet your requirements, provide relevant products or services, or achieve anti-fraud purposes.

In some jurisdictions, we may require users to provide government-issued identification for the purpose of complying with legal requirements, but only in a few cases, such as customs declarations.

IV. How we use your personal information

We will keep you informed of the latest product releases, software updates, and event announcements. If you do not want to be included in our mailing list, you can opt out at any time by updating your preferences.

We may use your personal information (such as email address or mobile phone number) to verify and identify users.

We may use personal information to send important notifications, such as order information about purchases. Because this information is critical to the communication between you and the mall, you cannot refuse to receive such information.

We will also use personal information for internal purposes such as auditing, data analysis and research to improve the products, services and communication between Henan Cyril Machinery Equipment Co., Ltd. Mall and customers.

V. Collection and use of non-personal information

We also collect data that cannot be directly linked to any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. Below are some examples of non-personal information we may collect and how we use it.

We collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and the time zone where users are when using products so that we can better understand customer behavior and improve our products, services and advertising.

We collect information about customer activities on our website. We aggregate this information to help us provide more useful information to customers and understand which parts of our website, products and services are of most interest to customers. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.

We may collect and store detailed information about how you use our services, including search queries. This information may be used to improve the results provided by our services and make them more relevant. This information does not usually involve your IP address, except in the following few cases: we need to ensure the quality of the services provided over the Internet.

VI. Cookies and other technologies

Henan Xilier Machinery Equipment Co., Ltd. Mall or emails and advertisements may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and measure and improve the effectiveness of advertising and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if local law considers Internet Protocol (IP) addresses or similar identifiers to be personal information, we also consider such identifiers to be personal information. Similarly, for the purposes of this Privacy Policy, when non-personal information is combined with personal information, we will consider the combined information to be personal information.

Like most Internet services, we also automatically collect certain information and store it in log files. This information includes IP address, browser type and language, operating system, date/time stamp, etc.

We use this information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect overall demographic information of our user base. Henan Xilier Machinery Equipment Co., Ltd. Mall may use this information for our marketing and advertising services.

Pixel tags allow us to send emails in a format that customers can read and tell us whether the email has been opened. We can use this information to reduce or eliminate emails sent to customers.

VII. Others

Henan Xilier Machinery Equipment Co., Ltd. Mall may be required to disclose your personal information in accordance with laws, legal procedures, litigation and or requests from public agencies and government departments within or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. In addition, in the event of a reorganization, merger, or sale, we may transfer all personal information we collect to relevant third parties.

Protection of Personal Information Henan Xilier Machinery Equipment Co., Ltd. Mall takes the security of your personal information very seriously. Henan Xilier Machinery Equipment Co., Ltd. Mall will use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When Henan Xilier Machinery Equipment Co., Ltd. Mall stores your personal data, we use computer systems with limited access rights that are deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, even when we use third-party storage space.

VIII. Privacy Issues

If you have any questions or concerns about Henan Xilier Machinery Equipment Co., Ltd. Mall's privacy policy or data processing, or would like to make a complaint about a possible violation of local privacy laws, please contact us. You can contact us at any time by calling the Henan Xilier Machinery Equipment Co., Ltd. Mall support phone number.

When we receive privacy questions or access/download requests, we will classify the contacts and try to address the specific questions or concerns you raise. If your question itself involves more serious matters, we may ask you to provide more information. These contacts who raise more serious issues will receive a response. If you are not satisfied with the response you receive, you can transfer your complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on the relevant complaint channels that may be applicable based on your actual situation. Henan Xilier Machinery Equipment Co., Ltd. Mall may update its privacy policy at any time. If we make significant changes to our privacy policy, we will post a notice and the updated privacy policy on our company website.